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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cody Jones

May 30, 2025

5  out of  5
rating by Cody Jones
"I have had State Farm insurance since I was 15 years old. I've went through vehicle wrecks, damaged homes and more broken windshields than I cared to admit. John Baer, Ashley, And their crew are always so helpful. They helped me just last week with a rental car issue, and I am currently sitting on the side of the road waiting for a tow truck as I write this and they were extremely helpful. They reminded me I had coverage for this kind of problem and even recommended a local company to get started. I could go on, but these guys are the best. and maybe the largest kudos, they actually answer the phone!"
We responded:
"Thanks Cody! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Loretta Kennedy

May 16, 2025

5  out of  5
rating by Loretta Kennedy
"John and his staff are all very friendly and knowledgeable and always ready to answer any questions we have. It is very reassuring to have an agent that is honest and trustworthy. Kellie has been absolutely wonderful to work with, so easy to access, friendly and very helpful. I would highly recommend them to anyone looking for an insurance agent that still believes in putting their customers first."
We responded:
"Thank you for the review Loretta! We are so grateful to have you as a customer and to be able to assist you with your insurance needs!"
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Michael Burke

May 2, 2025

5  out of  5
rating by Michael Burke
"I am new to this agency. I switched my cars and my daughter’s renters insurance over with them. Rebekah was very helpful in getting me quotes and waiting until I could get a couple quotes to make a decision. She has excellent customer service skills and was very helpful in talking through my situations. I am happy to be apart of this agency now."
We responded:
"Michael, Thank you for the 5 star review and the kind words regarding Rebekah! We are grateful to have you as a client and look forward to assisting you with your insurance needs. "
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Joan Paterson

May 2, 2025

5  out of  5
rating by Joan Paterson
"Due to skyrocketing home premiums, I was referred to the Baer Agency and was very pleased with the rates they quoted me for my home, auto and umbrella policies. I spoke with Rebekah Houston who was so very pleasant and helpful and worked with me to get the best rates for my three policies."
We responded:
"Thank you for your review and the kind words regarding Rebekah! We are glad to hear that we are saving you money on your premiums and look forward to providing you excellent service on your home, auto and umbrella policies. "
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Lindsay Burns

April 8, 2025

5  out of  5
rating by Lindsay Burns
"I found out our existing insurer was going to skyrocket our homeowners insurance premium upon renewal in a few weeks, so called State Farm. Jordo was super helpful in getting together comparable coverage, walking me through the process, and is officially saving us THOUSANDS. Highly recommend."
We responded:
"Thank you for your review and kind words regarding Jordo! We really appreciate having you as a customer and look forward to providing excellent service to you on your policies! "
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Priti Patel

April 4, 2025

5  out of  5
rating by Priti Patel
"I trust this business for all of my insurance needs. Always top notch customer service, without any of the pushy salesmen tactics. I recently purchased a commercial insurance policy through them and was helped by Jordo. As with all of my previous interactions, it was an easy, painless and positive experience. I am a satisfied customer and would highly recommend!"
We responded:
"Thank you for the review and kind words regarding Jordo! He works hard to deliver the best customer service possible to our customers. We really appreciate having you as a customer and being able to assist you with your auto, homeowner's and now business insurance needs. "
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Caroline Paige

March 28, 2025

5  out of  5
rating by Caroline Paige
"5 star service. My agent went above and beyond to help me get a complicated policy started! And saved over 100 dollars compared to my old lizzard relationship so 🥳 thankfully far cheaper! Absolutely recommend these folks!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Carol Lelekacs

March 27, 2025

5  out of  5
rating by Carol Lelekacs
"Great service! Really took the time to go over a new policy and make adjustments to the coverage I wanted. I wasn’t locked into a standard policy. Saved me a lot of money compared to my last insurance company. Jordan was great!"
We responded:
"Thank you for your review Carol! We appreciate having you as a customer and assisting you with your insurance needs. "
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Doug Loos

March 27, 2025

5  out of  5
rating by Doug Loos
"Today the team at John Baer State Farm went above and beyond on a call for me. Jordo was the Personal Line Account Manager handling the long call on our account and his diligence and attention to detail was greatly appreciated."
We responded:
"Thank you for the review Doug. We really appreciate it and we appreciate having you as a customer and being able to assist you with your insurance needs and having you as a client. "
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bill heili

March 19, 2025

5  out of  5
rating by bill heili
"My brother Tom and I have been with John Baer since we moved here 30 years ago and we have always been able to get anything done that we needed from insurance for cars and homes,Hail Repair, Flood, Theft and other issues. Most recently have been working with Jordo on the hail repair for my new 2024 Buick Encore he has been very helpful on keeping things moving forward and is also just a pleasure to work with Thanks to John Baer, Jordo and the whole team"
We responded:
"Thank you for the review and kind words regarding Jordan. Bill, we really appreciate having you and Tom as customers over the past 30 years! "
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Brenda Young

February 19, 2025

5  out of  5
rating by Brenda Young
"Jordan Sands is the BEST OF THE BEST! He is very knowledgeable, personable and a real pleasure to speak with regarding all your insurance needs. Thank you Jordan!"
We responded:
"Thank you for the review Brenda! I also really appreciate the kind words regarding Jordan. "
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Meghan George-Nichols

January 16, 2025

5  out of  5
rating by Meghan George-Nichols
"Working with Jordo was THE BEST insurance experience I have had. When you called a human answered and not AI. Jordo answered all of my questions, provided quotes the same day and was able to get everything set up for us. I am blown away by his kindness, respect, and the $$$ we saved."
We responded:
"Meghan, Thank you for the review and the kind words regarding Jordo! He works hard to deliver great customer service when assisting customers with their insurance needs each and every day. We are grateful to have you as a customer! "
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Niloofar Rahmati

January 8, 2025

5  out of  5
rating by Niloofar Rahmati
"Professional team. Special thanks to Jordan Silva for being informative and making the process easy to understand. Highly recommended."
We responded:
"Thank you for the review and the kind words regarding Jordan! We appreciate having you as a customer and being the State Farm Agency to assist you with your insurance questions and insurance needs. "
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Telemos_ Addis Kidan

January 7, 2025

5  out of  5
rating by Telemos_ Addis Kidan
"It is Telemos Writing. And State Farm Insurance has an amazing customer care service that help you to achieve a desired insurance coverage. Such a great Help."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Dimitrios Kalpouzos

December 24, 2024

5  out of  5
rating by Dimitrios Kalpouzos
"Jordo Sands was amazing help. Called today, (Christmas eve) and got everything handled in less then 10 minutes. Always a great experience. I stay for the customer service."
We responded:
"Thank you for the review Dimitrios! We appreciate your kind words and having you as a customer! We strive each day at providing the best customer service for our clients for their insurance needs."
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jon zamora

December 20, 2024

5  out of  5
rating by jon zamora
"Jordo Sands was great. I was adding another car to my insurance. Jordo made it quick and easy to get it all done. Appreciate all the awesome help."
We responded:
"Thank you Jon! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Ang “Truth” M

December 13, 2024

5  out of  5
rating by Ang “Truth” M
"Jordan Rocks!!! He is so down to earth, Im comfortable asking any questions I may have. His energy is Awesome!!!! Keep it up!!!"
We responded:
"Thank you for your review and the kind words regarding Jordan! He works hard to deliver great customer service for our clients in assisting them with their insurance needs every day. We also appreciate having you as a customer. Thank you! "
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Davron Rasulov

November 25, 2024

5  out of  5
rating by Davron Rasulov
"Great customer service!"
We responded:
"Thank you for your review Davron! We greatly appreciate it and we appreciate having you as a customer and being able to assist you with your insurance needs!"
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David P

November 5, 2024

5  out of  5
rating by David P
"Great Agent to work with for your insurance needs.. and a special shout out to Kellie at this office who provides an exceptional level of customer service and responsiveness. If you are shopping for insurance, I recommend you check with John and Kellie."
We responded:
"Thank you for the review David and the kind words about Kellie! We appreciate having you as a customer and for being a client for over 20 years! "
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Cheyenne

September 24, 2024

5  out of  5
rating by Cheyenne
"Jordan Sands has been the most helpful when it comes to understanding insurance. Would reccomend him to anyone!"
We responded:
"Thank you for your review Cheyenne! I really appreciate the compliment on Jordan. He strives to provide the best customer service to our clients each and every day. "
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Suave TheKid

September 21, 2024

5  out of  5
rating by Suave TheKid
"Had the pleasure of signing up for a new auto policy with Jordo. After all the terrible experiences I have had in the past I came in a little apprehensive. But Jordan talked me through everything and was incredibly receptive to what I needed and helped me out more than I would have ever anticipated."
We responded:
"Thank you for your review and we are so happy to have you as a customer! I also really appreciate your feedback on Jordan and we look forward to assisting you with your insurance needs."
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Amanda Homack

September 20, 2024

5  out of  5
rating by Amanda Homack
"Called in and spoke to Jordan he was AMAZING. I just needed some information about a quote and he delivered. Super knowledgeable and caring. Helpful and truly wants to help YOU as a customer and not just trying to sell you things you dont need."
We responded:
"Thank you for your review Amanda! I truly appreciate your feedback on Jordan Sands. He works hard to making sure our customers have the best experience possible each and every day. "
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Amy Heide

September 20, 2024

5  out of  5
rating by Amy Heide
"I have worked with John Bear since 2000 and have always had a great experience. Recently I had the chance to work with Jordo Sands he was awesome!! He was quick and efficient in getting me a great car insurance quote that beat the competitors. He was kind and explained things thoroughly. I would totally recommend working with John's team!!"
We responded:
"Thank you for the review Amy! We really appreciate it and thank you for the kind words regarding Jordo. Thank you for allowing us to assist you with your insurance needs for the past 24 years! We truly appreciate having you as a customer! "
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Melissa Sorrentino

August 14, 2024

5  out of  5
rating by Melissa Sorrentino
"Have been with State Farm and John Baer for over 20 years. Always a great experience. Most recently worked with Jordan Sands and he was quick and answered all my questions. Very great customer service from him!"
We responded:
"Thank you for your review Melissa! We really appreciate your business and thank you for being such a loyal customer over the past 20 years. I appreciate the kind words regarding Jordan Sands also."
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Michell Cameron

August 11, 2024

5  out of  5
rating by Michell Cameron
"What a refreshing experience! The insurance company I had been with for many years had to many changes and a big premium increase this year. I was concerned about finding a new insurance company and was very pleased that I found John Baer and Jordan Sands. Great customer service and they took the time to answer my questions and followed up to make sure everything went smoothly. Great team to work with!"
We responded:
"Thank you for the review Michell. It is greatly appreciated and I appreciate the kind words about Jordan Sands. We are grateful to have you as a client and look forward to assisting you with your insurance needs."